Ferienhaus Marija in Rogoznica - 66157265

secluded location near the bay - Unfortunately, the apartment did not live up to its description in several respects: The sea view, advertised as a highlight, is now significantly overgrown. The accommodation appears significantly more worn than in the pictures – none of the wall clocks worked. The neighbors were often loud until late at night, which was particularly disturbing in the otherwise quiet surroundings. The air conditioning is only in the living/dining area – the bedrooms are not air-conditioned. A single fan can be used as long as all doors remain open. With the door closed, it is uncomfortably hot even with the window open. The access to the house is narrow and difficult, especially with oncoming traffic – which was not mentioned in the advertisement. The biggest issue: The apartment was advertised as pet-friendly when booking, which is why we deliberately chose this accommodation. Once we arrived, we learned that pets are not allowed. Although the owners finally agreed to allow us to stay with our dog, the Adriagate agency suddenly demanded an additional €10 per day. After several exchanges of letters, this was reversed – but our holiday mood had long since been ruined. We were also told that neighbors might complain about the dog, which caused us constant tension. What was particularly annoying: I had already informed Adriagate by email when booking that we were traveling with a dog – there was no response, no notice, no objection. Now Adriagate is taking no responsibility, even though the booking and communication went through them. They did offer an apology – but no concession, no compensation, no responsibility. That was very disappointing for us – there was no chance of relaxing anymore.